Resources
Faq Floor
A floor FAQ for South African graphics teams, answering the questions that usually come up on site before install, dispatch, or sign-off.
How Faq Floor works in a normal trade week
FAQ Floor answers the site questions that usually come up before install, dispatch, or sign-off. It should cover practical points such as surfaces, measurements, access, packing, and final approval on branded work.
Open the brief with the store name, the surface finish, and the install date. Include whether the area is tile, sealed concrete, epoxy, or laminate, because each takes vinyl differently. In Durban humidity, Cape Town winter moisture, or a dusty inland entrance, the prep note matters as much as the artwork.
A wide site photo at the start prevents mix-ups between tile joins, grout lines, and printed panel breaks. Include one close image of any lift, scuffing, wax build-up, or old adhesive left on the surface. That record helps the workshop pack the right sections and gives the installer a cleaner handover on arrival.
Site details that matter
Record measurements, existing damage, and approval notes before print is released. Include the finish, slip requirement, and whether the graphic must work around drains, mat wells, or gondola bases. One clear brief avoids mixed messages between sales staff, print, and fitment crews.
Link this FAQ note to the related shopfront pack and any brand mark record before extra items are added. Confirm artwork scale, laminate choice, and carton labels once more before collection or dispatch. Vinyl and shopfront jobs are measured from the board size and a straight-on shot of the shopfront.
- Slip-rated vinyl noted for retail traffic
- Site damage logged before print approval
Site variables on South African tiles
Retail centres differ widely between Sandton, Umhlanga, Parow, and smaller regional malls, so access rules need to be written down. Note loading-bay hours, security sign-in, and whether installation happens before trading or after shutters drop. If a rebrand is being phased section by section, mark which areas still carry older print.
Coastal stores often need closer attention to moisture and cleaning residue before vinyl is laid. Inland sites can show powdery dust at entries and stockroom thresholds, which affects adhesion if left unchecked. Loadshedding can also shift print and fitting schedules, so the brief should state any fixed trading or centre restrictions.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
Checks before print and install
Use the Faq Floor brief to note floor vinyl areas, site photos, your target date, and any bubbles, edge lift or worn print already found on the floor. Keep the email subject specific to the store or centre.
Keep this record with the job card while the site visit is still fresh in memory. It should travel with the material spec, print dimensions, and approval trail so the buyer can see what was measured, printed, and sent out. That makes later reprints easier when a panel wears faster in a heavy-traffic zone.